Frequently Asked Questions

What is probiotic cleaning?

Probiotic cleaning uses beneficial bacteria to clean and protect surfaces. Unlike conventional cleaners that kill all bacteria (good and bad), probiotic cleaners introduce helpful microbes that outcompete harmful bacteria, break down organic matter at a molecular level, and continue working for days after application. Think of it as creating an immune system for your home.

Is probiotic cleaning as effective as conventional cleaners?

Probiotic cleaning is actually more effective in the long term. While conventional cleaners work only while wet, probiotics continue working for up to 72 hours. Studies from European hospitals using probiotic cleaning have shown dramatic reductions in harmful bacteria compared to chemical disinfectants. Plus, probiotics reach into microscopic crevices that chemical cleaners can't penetrate, providing deeper, longer-lasting cleanliness.

Are probiotic cleaners safe?

Yes! Renu'd products use the same probiotic strains found in supplements and fermented foods. They're safe for children, pets, and even if accidentally ingested. No toxic fumes, no harsh chemicals, no warning labels. You can clean while your family is at home without worrying about chemical exposure.

How do I use Renu'd products?

Using Renu'd is simple:

1. Spray directly onto the surface
2. Wipe with a clean cloth or let air dry for best results
3. For tough stains, let sit for 5-10 minutes before wiping
4. No rinsing required

Can I use Renu'd on all surfaces?

Yes! Renu'd works on virtually all surfaces including countertops, floors, glass, stainless steel, tile, wood, fabric, and more. The same bottle works throughout your entire home—no need for multiple specialized cleaners.

How often should I clean with Renu'd?

Most users find they can clean less frequently than with conventional cleaners. High-touch surfaces like kitchen counters might need cleaning every 2-3 days, while floors and bathrooms can often go a week or more between cleanings. The probiotics continue working between applications, so surfaces stay cleaner longer.

Will Renu'd remove existing stains and buildup?

Yes, but it may take a few applications for tough, long-standing stains. The probiotics produce enzymes that break down organic matter at a molecular level. For stubborn stains, apply Renu'd and let it sit for 10-30 minutes (or overnight) before wiping. You'll see progressive improvement with each application as the beneficial bacteria establish themselves.

Can I use Renu'd alongside conventional cleaners?

Not on the same surfaces. Conventional cleaners kill the beneficial bacteria in Renu'd. We recommend doing a final thorough clean with mild soap and water to remove chemical residues, then switching completely to Renu'd. Within 1-2 weeks, you'll notice the difference as the beneficial bacteria establish themselves.

What should I expect during my first month?

Week 1: Start with one or two areas. You'll notice surfaces feel different—smoother, with less residue buildup. Week 2-3: Expand to more areas. You may notice odors diminishing and surfaces staying cleaner longer. Week 4: Establish your new routine. Most users report needing to clean 30-50% less frequently while maintaining better hygiene. Check out our First Month Guide for detailed tips.

How does the subscription work?

Subscribe and save 10% on every order! Choose your delivery frequency (30, 60, or 90 days), and we'll automatically send fresh products. You can pause, skip, or cancel anytime—no commitments, no penalties. Manage everything through your account dashboard.

How long does a bottle last?

A 32oz bottle typically lasts 4-6 weeks for the average household, though this varies based on home size and usage. Most customers find the 60-day subscription works perfectly, but you can adjust frequency based on your needs.

What's your shipping policy?

We offer free shipping on orders over $50. Standard shipping takes 3-5 business days within the continental United States. Orders typically ship within 1 business day. You'll receive tracking information via email as soon as your order ships.

What if I'm not satisfied?

We offer a 30-day money-back guarantee. If you're not completely satisfied for any reason, contact us for a full refund—no questions asked. See our Returns Policy for details.

Are Renu'd products environmentally friendly?

Absolutely. Our probiotics are naturally occurring bacteria that already exist in soil and water ecosystems. They don't persist in the environment, don't bioaccumulate in food chains, and can actually help wastewater treatment processes. Plus, our concentrated formulas mean less packaging waste and lower shipping emissions. Learn more about our environmental impact.

What about your packaging?

We use recyclable plastic bottles made from post-consumer recycled materials. We're continuously working to improve our packaging sustainability and plan to introduce refill options in the near future.

How should I store Renu'd products?

Store at room temperature, away from direct sunlight. The probiotics can survive a wide temperature range, but extreme heat (above 100°F) or freezing may reduce their effectiveness. Keep the bottle sealed when not in use to maintain freshness.

Do Renu'd products expire?

Yes, but they have a long shelf life. Unopened bottles last 18 months from manufacture date. Once opened, use within 6 months for optimal effectiveness. The expiration date is printed on each bottle.

Are your products tested on animals?

No. We never test on animals and our products are 100% cruelty-free.

Still have questions?

We're here to help! Contact our customer service team through our Contact page and we'll respond within 24 hours.

For more information about the science behind probiotic cleaning, visit our Science page or read our blog.